MEET THE MEDIATORS
Heather is certified by the Florida Supreme Court in Family, Circuit Civil, County Court and Dependency Mediation. Heather was first was certified in ADR by Boise State University with an emphasis in Small Claims and Civil in 2004. She is also trained in Restorative Justice, Community Based Mediation and in other relationship-based mediations. Heather has also completed training in Non-binding Arbitration for Florida. Additionally, she is a trained Collaborative Professional since 2017 and is a Neutral Facilitator. Heather is the Co-founder and President of Collaborative Professionals of Central Florida (CPACFL). She also serves on the board of Florida Academy of Collaborative Professionals (FACP) since 2021 and is a member of the International Academy of Collaborative Professionals (IACP).
Heather owns McArthur Mediation Services and mediates a variety of cases throughout Florida. Previously she worked as a staff mediator for the 10th Judicial Circuit Family and Dependency Court Mediation program. Heather has also worked as a private and court mediator in Idaho. Heather has done more than a thousand mediations and continues to mediate hundreds more each year.
Heather is passionate about empowering and helping others better themselves and their lives. She considers herself a Die-Hard Mediator and also strongly believes in the Collaborative Process.
Heather is married and a mother of five children. She is a historian with emphasis in War/Military, North America, Latin America, and British History. Additional she is a Genealogist, gourmet cook, and gardener. Heather speaks conversational Spanish and is a daughter of a Salvadorian immigrant. Heather has a long history in doing non-profit and volunteer work. At the age of 19 and while she was in college, she started a non-profit organization to help the children of El Salvador and multiple Latin American countries by providing medical and other assistance to their children's hospital and local orphanages. Heather also helped victims of Hurricane Mitch in 1998 through her organization. Heather continues to do volunteer work in the community to include work with the Kiwanis, sponsoring underserved female sports programs, KidsPack, and even volunteering with Helping Hands for hurricane cleanups, among other initiates she is actively working on throughout Florida.
ADAM D. PATTON, ESQ.
Mediation is a process where a neutral, unbiased, third party helps disputing parties. With the help of a highly skilled and trained mediator, mediation can be a very useful process to settle disputes. The idea is to allow parties to create their own solutions to their dilemmas and foster an environment that parties can more easily work together in attempt to resolve their issues on their own.
Key Pillars of Mediation:
Self-determination: Parties have the power to choose for themselves their own outcomes.
Collaboration: Parties work together in order to achieve a shared result.
Impartiality: The process and the mediator does not favor one side more than the other.
Respect: All of the parties are treated with dignity
Confidentiality: All the information shared amongst the parties during the mediation process remains private and secret, with the exception of what is required to be reported by law such as: information regarding abuse and neglect of a child, the elderly or a person with disabilities.