Meet the Mediator
Certified by the Florida Supreme Court in Family Mediation since 2012 and Dependency Mediation since 2015. Certified by Boise State University with an emphasis in Small Claims and Civil. Also trained in Restorative Justice, Community Based Mediation, and all Relationship Based Mediations. Since 2004.
Completed training in Non-binding Arbitration for Florida. Worked as a private and court mediator in Idaho. Heather has also worked as a full-time has staff mediator for the 10th Judicial Circuit Family and Dependency Court Mediation program. In December of 2015 Heather opened McArthur Mediation Services and has been providing affordable private mediation to the general public ever since then. In October of 2017 Heather co-founded CPACFL, a collaborative practice group that primarily serves the tenth judicial circuit. Heather has facilitated hundreds of mediations prior to opening her on practice in 2015 and has continued to facilitate hundreds more.
Married and a mother of five children. Historian with emphasis in War/Military, North America, Latin America, and British History. Genealogist. Gourmet cook. Gardener. Loves golf, running, and volleyball. Speaks conversational Spanish. Started a non-profit organization at the age of 19 to help the children of El Salvador and multiple Latin American countries by providing medical and other assistance to their children's hospitals and orphanages. Also helped victims of Hurriance Mitch. She is passionate about empowering and helping others better themselves and their lives. Heather considers herself to be a die hard mediator!
Mediation is a process where a neutral, unbiased, third party helps disputing parties. With the help of a highly skilled and trained mediator, mediation can be a very useful process to settle disputes. The idea is to allow parties to create their own solutions to their dilemmas and foster an environment that parties can more easily work together in attempt to resolve their issues on their own.
Key Pillars of Mediation:
Self-determination: Parties have the power to choose for themselves their own outcomes.
Collaboration: Parties work together in order to achieve a shared result.
Impartiality: The process and the mediator does not favor one side more than the other.
Respect: All of the parties are treated with dignity
Confidentiality: All the information shared amongst the parties during the mediation process remains private and secret, with the exception of what is required to be reported by law such as: information regarding abuse and neglect of a child, the elderly or a person with disabilities.